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We are here to ensure you spend time on your work, not on technology, and that’s why 90.6% of our calls are handled within 30 seconds.

If you need support, fill out this form or give us a call at 888-342-1204. Let's get you back up and running!

Support Services

Proxios understands the importance of being responsive and, at times, all hands on deck. When you partner with us, you aren’t just getting IT services, you are getting full-time access to our team. “Be for the customer”, is not just one of our four values, but something we do every day as your IT management company.

We are more than just a vendor – we’re an extension of your team. With an average ticket resolution of just a couple minutes, we’re dedicated to quick, efficient service and accessibility, which is why you can reach us 24/7 without being tossed around a phone tree.    

Our support capabilities range from recruitment to rebooting your network, but here are a few of our most popular support and management duties that come at a fixed price and are assured to reduce operating costs.

  • Service requests for questions, issues, and incidents 
  • Process optimization
  • Recruitment, hiring, and training
  • User-account management  
  • Hardware and software troubleshooting  
  • Patch management for workstations and servers  
  • Exchange/0365 management  
  • SQL management  
  • Network management  

 

 

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