LAW FIRM CASE STUDY:

IMPLEMENTING HIGH VALUE, LOWER COST IT

About the Client

Overview

325 User Law firm
8 offices, nationwide
Aging equipment and software
Mix of virtual and physical servers
6–7 generalist IT staff
Additional staff supplied by contractors

Operational Challenges

Limited flexibility
Difficulty scaling up or down
Vulnerable to threats
Hard to keep current with best IT practices
Low value, high cost IT

Client Objectives

Increase value and reduce cost of IT.

Adopt “Total Cost of Ownership” view of IT costs
Better predict and manage IT costs
Increase training
Reduce downtime
Shorten resolution times
Improve performance
Reduce security exposure

What We Did

Converted to Proxios/Microsoft Cloud platform
Centralized IT service delivery
Centralized data
Virtualized servers and desktops
Hired and managed client’s on-site staff
Implemented security protocols
Leveraged economies of scale where possible

Results

$541.5k

Avg. Annual Savings

13.5%

Cost Reduction

vs. Before Proxios

95%

Avg. User Satisfaction Rate

Client Testimonial

“I’ve worked in numerous partner or joint-venture arrangements and this one ranks in the 95th percentile”.

– Chairman & CEO

In the life of the agreement, there has never been a security event and in the last 2.5 years there has only been 1 firmwide outage and that lasted 30 minutes.